Privacy Policy

At Elevateshoes.de, your privacy matters to us as much as the quality of our shoes. This policy explains simply and clearly how we handle your personal information when you shop with us across Germany, Austria, and Switzerland.

1 Information We Collect

When you place an order, we collect your name, email address, shipping address, and payment details. If you sign up for our referral program or newsletter, we also store your contact preferences. We only collect what we genuinely need to serve you well.

2 How We Use Your Information

We use your information to process and ship your orders, send order confirmations, and keep you updated on your delivery. With your consent, we may also send you exclusive offers, new arrivals, and referral program updates. We never sell your data to third parties — ever.

3 Cookies

We use cookies to keep your shopping cart active, remember your preferences, and understand how visitors use our site so we can improve it. You can disable cookies in your browser settings at any time, though some features may not work as smoothly.

4 Data Security

All transactions on Elevateshoes.de are processed through SSL-encrypted connections, and your payment details are handled by certified, secure payment providers — we never store your card information on our servers. We take reasonable technical measures to keep your data safe and protected at all times.

5 Third-Party Services

We work with trusted third-party services such as shipping carriers and payment processors who may receive limited data necessary to fulfill your order. These partners are bound by their own privacy commitments and are not permitted to use your data for any other purpose.

6 Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. You can also unsubscribe from our emails or opt out of the referral program by simply contacting us — we'll take care of it promptly and without hassle.